Shipping policy

Shipping Policies for Amelie Jewelry

At Amelie Jewelry, we are committed to providing you with reliable and efficient shipping service. Below, we outline our shipping policies to ensure the best shopping experience for our customers:

Delivery Timelines:

  1. Orders will be processed within 24 to 48 hours after payment confirmation.
  2. Shipping times may vary depending on the recipient's location and the chosen shipping option, but typically, standard delivery times range from 2 to 5 business days.

Shipping Costs:

  1. We offer free shipping on orders over $75 in EE.UU.
  2. For orders that do not meet the minimum amount for free shipping, shipping fees based on weight and delivery location will apply. Shipping costs will be calculated automatically during the checkout process.

Shipping Methods:

  1. We offer a variety of shipping options, including standard shipping, express shipping, and home delivery. You can select the option that best suits your needs during the checkout process.

Order Tracking:

  1. All eligible orders for tracking will include a tracking number provided via email once the order has been shipped. You can track the status of your order online at any time.

Shipping Address:

  1. Please ensure you provide the correct shipping address when placing your order. We cannot be held responsible for delays or losses caused by incorrect or incomplete addresses.

International Shipping:

  1. We ship internationally to various countries. Delivery times and shipping costs may vary depending on the location. Please refer to our international shipping page for detailed information.

Shipping Delays:

  1. While we make every effort to meet delivery timelines, occasional delays may occur due to circumstances beyond our control, such as adverse weather conditions, customs issues, or natural disasters. We apologize for any inconvenience this may cause and will do our best to keep you informed of any delivery delays.

Returns and Refunds:

  1. If your order arrives damaged or does not meet your expectations, please refer to our return and refund policy for guidance on how to proceed.

Contact:

  1. If you have any questions or concerns related to shipping, please don't hesitate to get in touch with our customer service team. We are available to assist you at all times.